Privacy Policy

New Testament Community Project (NTCP)

Last Updated: 03/04/2026

1. Introduction

New Testament Community Project (NTCP) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

New Testament Community Project (NTCP) is a community organisation providing services to support older adults within the local community.

Contact Details: ntcp@btconnect.com

3. What Information We Collect

We may collect and process the following types of personal data:

Personal details: Name, address, phone number, email address
Service-related information: Care needs, preferences, emergency contacts (where applicable)
Communication data: Emails, enquiries, feedback
Website usage data: IP address, browser type, pages visited (via cookies)

We only collect information that is necessary to provide our services or respond to enquiries.

4. How We Use Your Information

We use your information to:

Provide and manage our services
Respond to enquiries and communicate with you
Ensure the safety and wellbeing of service users
Meet legal and regulatory obligations
Improve our website and services

We will only process your data where we have a lawful basis to do so.

5. Lawful Basis for Processing

Under UK GDPR, we rely on:

Consent – where you have given clear permission
Contract – to deliver services you have requested
Legal obligation – to comply with laws and regulations
Legitimate interests – to operate and improve our services
Vital interests – to protect someone’s safety or wellbeing

6. Sharing Your Information

We will not sell your data. We may share your information with:

Healthcare professionals or local authorities (where required for care/safeguarding)
Trusted service providers (e.g. IT systems, accountants)
Regulatory bodies where legally required

All third parties are required to respect the security of your data.

7. Data Security

We take appropriate technical and organisational measures to protect your data, including:

Secure systems and password protection
Restricted access to personal data
Staff training on data protection and confidentiality

8. Data Retention

We only keep personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, and reporting requirements.

9. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data (where applicable)
Restrict or object to processing
Request data portability
Withdraw consent at any time

To exercise your rights, please contact us using the details above.

10. Cookies

Our website may use cookies to improve user experience. You can control or disable cookies through your browser settings.

11. Complaints

If you are unhappy with how we handle your data, you can contact us directly. You also have the right to complain to the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.